1. Introduction

Welcome to the Stazuro Casino Hotel Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and inform you about your privacy rights and how the law protects you.

Stazuro Casino Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or during your stay at our casino hotel, you can be assured that it will only be used in accordance with this privacy statement.

This policy applies to all personal data collected during any written, verbal, or electronic communication or collection process, including when you use our website, during the reservation, check-in or check-out process, when you control devices in your room using a tablet or app, or when you contact our casino hotel for any other reason.

2. Information We Collect

We collect various types of information from and about users of our website and guests of our casino hotel, including:

2.1 Personal Identification Information

• Name, postal address, email address, telephone number
• Date of birth (for age verification purposes)
• Payment information (credit card number, cardholder name, expiration date)
• Passport or ID information (for registration purposes as required by local laws)
• Loyalty program membership information

2.2 Non-Personal Identification Information

• Browser type and version
• Operating system
• IP address
• Time and date of visits
• Pages viewed and time spent on pages
• Referring website addresses

2.3 Information from Your Stay

• Preferences and special requests
• Dates of arrival and departure
• Services and amenities used
• Gaming activity and preferences (where permitted by law)
• Feedback and survey responses

3. How We Use Your Information

We use the information we collect about you for the following purposes:

3.1 To Provide Our Services

• Process reservations and payment
• Provide the services and amenities requested
• Facilitate check-in and check-out
• Administer your casino hotel account
• Process gaming activities where permitted

3.2 To Communicate With You

• Respond to inquiries and requests
• Send confirmation emails and pre-arrival information
• Provide customer support
• Send administrative messages about your stay

3.3 To Improve Our Services

• Analyze usage patterns to improve website and services
• Conduct research and analysis
• Develop new products and services
• Enhance guest experience at our casino hotel

3.4 For Marketing Purposes (With Your Consent)

• Send promotional offers and newsletters
• Inform you about special events at our casino hotel
• Personalize marketing communications based on preferences

3.5 For Legal and Security Purposes

• Comply with legal obligations
• Enforce our terms and conditions
• Prevent fraud and unauthorized access
• Protect the security of our casino hotel and guests

4. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Partners

With your consent, we may share your information with business partners to offer you certain products, services, or promotions related to our casino hotel.

4.3 Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.

4.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.5 With Your Consent

We may share your information with other third parties when we have your consent to do so.

5. Data Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to maintain the security of your personal data and protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Our casino hotel staff is trained on the importance of confidentiality and maintaining the privacy and security of your information. Access to your personal information is restricted to those employees who need to know that information to provide benefits or services to you.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have various rights regarding your personal information, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal information, particularly for marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

For more information about cookies, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this privacy policy periodically for any changes.

Changes to this privacy policy are effective when they are posted on this page. Your continued use of our website or services after we make changes to this privacy policy constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: